Fujian live photography
ANSWERS BEFORE YOU GO

Asking questions before departure will make the journey more leisurely.

FAQs

Here we sort out frequently asked questions about route planning, tour guide reservations, fees, language, family travel and safety. For specific opening, ticketing, flight and transportation times, please check the official information according to the travel date.

route planningThis is my first time coming, how to choose between Xiamen and Quanzhou?

If you like islands, architecture and coastal life, you can start in Xiamen; if you like ancient cities, temples, pagodas, and the history of the Maritime Silk Road, you can focus on Quanzhou. If you have enough time, you can connect them in series, but you should leave a complete tour time for Gulangyu Island and Quanzhou Ancient City.

route planningCan you visit all the major cities in Fujian in three days?

Not recommended. Fujian has a large span of mountains and seas. For short holidays, it is preferable to choose one city and surrounding areas, or two adjacent destinations. Cross-city transportation, check-in and gathering all take up time.

route planningIs it suitable to put Wuyishan and Xiamen on the same trip?

It can be combined, but you should leave separate accommodation and sightseeing time for Wuyishan, and check the actual train and connection arrangements. Don’t treat a cross-town day like a full sightseeing day.

route planningCan you definitely see blue tears in Pingtan?

Not guaranteed. Blue Tears is affected by natural conditions and cannot regard appearance as a service commitment. Basic itineraries can be designed according to the coast, stone houses, fishing villages and slow travel.

Appointments and feesJust a tour guide, does it include a car and tickets?

Usually should be confirmed separately. The quotation must indicate whether tour guide services, vehicles, tickets, ferry tickets, meals and accommodation are included.

Appointments and feesWhy communicate first and then quote?

Dates, number of people, language, length of service and inter-regional arrangements will all affect the cost. The needs must first be clarified before comparable written details can be given.

Appointments and feesWhat should I do if the tour guide is late or has a temporary replacement?

Contact the person in charge promptly and record the agreed time, attendance and communication content. The reason and candidate for replacement should be explained first, and compensation or refund will be handled according to written agreement.

Appointments and feesCan I cancel or reschedule?

Check notice periods, costs incurred, supplier refunds and weather change provisions before confirming. Rules may vary for different ticket, vehicle and personnel slots.

Service commitmentAre you really not planning on shopping?

If we arrange a shopping-store stop, compensation is CNY 5,000 per traveller.

Service commitmentWhat should I do if I want to buy tea or specialty products?

You can first put forward your independent needs and confirm the nature, impact of the itinerary and processing methods. Tour guides may not induce purchases through hints, pressure or sales pitches.

Service commitmentHow to verify tour guide qualifications?

Before traveling, ask for the tour guide’s name and practice verification method, and verify it through the National Tourism Supervision Service Platform of the Ministry of Culture and Tourism; you can also ask for an explanation of the scope of training and services.

family travelCan the elderly or children visit Gulangyu Island?

Requires adjustment for walking ability. Going to the island, queuing at the pier, slopes and rest time should all be included in the plan. You can reduce the number of spots, reserve lunch breaks, and state auxiliary needs in advance.

family travelWhat is the difference between parent-child study tour and ordinary parent-child tour?

Research studies first set learning goals, observation tasks and results; ordinary parent-child tours pay more attention to companionship, experience and rhythm. Both should have clear security and organizational arrangements.

family travelWhat if I need accessibility arrangements?

Be upfront about wheelchairs, steps, walking distances and bathroom needs. The conditions of historical streets, earth buildings and mountainous areas are different, and accessibility should be confirmed point by point.

Language and foreign guestsWhat languages can the website be switched to?

The site supports Simplified Chinese, Traditional Chinese, English, Japanese, Korean, German and French. Choose once to switch the whole site; your preference is remembered.

Language and foreign guestsCan I definitely book a Japanese tour guide if the website is in Japanese?

Not necessarily. Actual service depends on city, date and tour guide availability. Please check the specific language, personnel and scope of explanation before confirming.

Language and foreign guestsHow to contact overseas guests?

Available via WhatsApp, LINE or email. Provide the date, number of people, destination and required language. Documentation information will only be submitted separately based on actual ticketing needs.

weather and safetyWill typhoons or heavy rainfall affect the itinerary?

Will affect islands, ships, bamboo rafts, mountainous areas and roads. Comply with official sailing suspensions, closures and warning requirements, ensure safety first, and then negotiate alternative activities and fees.

weather and safetyWhat should you pay attention to when going to the sea, catching the sea and watching the sunrise?

Choose a regular open area, check the weather, wind, waves and tides, do not cross warning lines, do not enter closed sea areas, and do not regard network check-in points as security clearance.

weather and safetyWhat should I do if I feel unwell while traveling?

Inform your guide immediately, cease activities that are inappropriate to continue and coordinate professional medical or rescue help. The tour guide provides assistance and does not judge the condition for the doctor.

Culture and experienceCan I take photos at the temples and earth buildings?

Respect on-site signs, religious etiquette and residents’ wishes. Obtain consent before entering inhabited areas, photographing individuals, or conducting commercial filming.

Culture and experienceDo I have to buy tea to experience tea culture?

No need. When making a reservation, please indicate the content of the experience, the cost and whether it includes sales; the services on this website are not conditional on the purchase of tea.

Culture and experienceAre performances or intangible cultural heritage experiences available every day?

Not necessarily. The number of events, reservations and reception conditions will change. Please confirm according to the travel date. If it cannot be arranged, you can choose the relevant exhibition hall or cultural explanation instead.

After-sales and feedbackCan I still give feedback after the trip?

Yes. Submit the date, route and facts via phone, WeChat, WhatsApp, LINE or email, and the person in charge will check the records and explain the solution.

Language and foreign guestsWhen looking for an English-speaking tour guide in Fujian, what information do I need to provide first?

First provide the travel date, number of people, city, service language, meeting and ending locations, as well as interests and walking ability. Existing tickets, hotels and flights can be explained; passport and other documents will only be provided when needed for actual booking.

Language and foreign guestsCan French, German, Japanese and Korean speaking tour guides provide cross-city service?

Cross-city requirements can be made, but the specific personnel, schedule, thematic capabilities, transportation and accommodation need to be checked. The responsibilities, handovers and fees for segmented reception or full escort are different and should be written into a written plan, which does not imply that there are resident personnel in the province at any time.

Language and foreign guestsDo English tour guides have to be native English speakers?

No. Language of service is not the same concept as nationality or mother tongue. When making a reservation, actual communication and explanation skills, topic experience, and tour guide qualifications should be checked instead of inferring proficiency based on names or photos.

Language and foreign guestsDoes the tour guide certificate also prove the ability to explain topics in French or German?

Qualification verification and language proficiency are two steps. In addition to checking professional qualifications, you should also confirm the actual language, the scenic spots to be visited, thematic terminology and communication needs; do not regard the certificate itself as a guarantee of all languages ​​and topics.

Language and foreign guestsCan it be explained in two languages at the same time?

Bilingual requirements can be made, but switching languages takes up time. It should be confirmed whether it is bilingual section by section, the main language plus a brief explanation, or different groups serving separately, and the points and explanation duration should be adjusted accordingly.

Language and foreign guestsCan foreign tour guides also serve as conference interpreters or factory technical interpreters?

Tour explanation, business escort, conference interpretation and professional technical translation are different tasks. Please explain the terminology, scene, duration and confidentiality requirements, and check the personnel capabilities and quotation first. It does not imply that the tour guide can undertake all professional interpretation.

Language and foreign guestsCan foreign tourists not install WeChat?

Inquiries can be made using WhatsApp, LINE or email. When traveling, you should confirm the actual available contact channels, network conditions, Chinese addresses and backup phone numbers in advance, and do not use one application as the only emergency contact method.

Language and foreign guestsDoes switching to French online mean that I have booked a French tour guide?

Not equal to. The website reading language, consultation language and actual tour language should be confirmed separately. The tour guide’s name, service language, date, scope and fee shall be subject to written confirmation before departure.

Entry and preparationCan I get a Chinese entry permit by booking a tour guide in Fujian?

No. Tour guide reservation and entry qualification are different matters. Visa, visa exemption or transit policies should be verified with Chinese embassies and consulates abroad and the National Immigration Administration based on nationality, travel documents, ports and itineraries. Eligibility should not be inferred based on website plan examples.

Entry and preparationCan I send my passport photo directly in the inquiry form?

It is not recommended to write ID photos in public forms or ordinary messages. First clarify the actual booking items, data reception methods and necessary fields, and then provide them through agreed channels; the consultation stage usually only requires the date, number of people, language and destination.

Entry and preparationWhat needs to be verified about the names and ticket information in foreign passports?

Check whether the certificate type, number, name spelling and actual ticket issuance requirements are consistent. Different projects may have different methods of document entry, ticket collection or verification. The specific conditions are subject to the operator's travel date information.

Entry and preparationCan foreign tourists only bring one overseas bank card with them in Fujian?

It is not advisable to rely on one payment method as the only solution. Different merchants and card organizations have different acceptance conditions. You can know the actual availability of bank cards, cash and mobile payments in advance, and keep backup methods; check with the bank or payment service provider for specific activation requirements.

Entry and preparationDo hotels, stations and meeting points need to retain Chinese addresses?

It is recommended to save the Chinese name, address, map location, contact and phone number at the same time. English translations may be written differently; Chinese information can help reduce location confusion when arriving at a stop, taking a taxi, or asking for temporary help.

Entry and preparationIf the flight or train is delayed, will the tour guide wait indefinitely?

The waiting time, notification method, delay fees and follow-up arrangements should be agreed upon before confirmation. Contact the person in charge immediately after traffic delays occur, and do not default to all waiting, rescheduling or night services being included.

Appointments and feesWhat is the difference between a private tour guide and a group tour guide in Fujian?

Private tour guides are arranged around agreed individual or group needs; group tours have a common route and time. The two may differ in terms of number of people, flexibility, language, meeting points, and returns and changes. The comparison should be based on a clear product range, not just the total price.

Appointments and feesDoes the pure tour guide service include a driver or chartered car?

Not automatically included. Tour guides, drivers and vehicles have different service roles; if you need to charter a car, you should confirm whether the vehicle, driver, waiting, parking, highway and inter-region fees are included or not.

Appointments and feesDo cultural experience fees and tickets need to be listed separately?

Needed. Tour guides, tickets, ferries, bamboo rafts, transfers, meals and experiences should be explained one by one. Unconfirmed events or tickets should be marked as pending verification, and the plan under discussion cannot be written as ticketed.

Appointments and feesCan I state in the contract no purchase and compensation?

If we arrange a shopping-store stop, compensation is CNY 5,000 per traveller.

Appointments and feesIf the tour guide changes to another language, do I need my consent?

The service language is something that should be confirmed. If the original person or language is unable to perform, the reasons, replacement candidates, language ability and cost handling should be explained and confirmed by the tourists, and substitutions in other languages ​​cannot be made without authorization.

Appointments and feesWhy should we specify the needs of the elderly, children and wheelchairs when making inquiries?

This affects walking intensity, steps, vehicles, breaks, toilets and route accessibility. The purpose of explaining the requirements is to check the service conditions. It does not mean that all points are accessible, nor should you wait until the site to discover that the route is not suitable.

Xiamen and Southern FujianCan Xiamen Station and Xiamen North Station use the same pick-up arrangement?

Should not be mixed. The locations of the two stations are different, so the pick-up vehicle, time and subsequent route should be checked according to the actual number of trains. The itinerary should indicate the full name of the station and the meeting location, rather than simply stating "Xiamen pick-up station".

Xiamen and Southern FujianCan Gulangyu tour guide be reserved instead of ferry?

Tour guide explanation and ferry ticketing are different matters. Whether to make a reservation, use of certificates, route terminal and ticket issuance status need to be confirmed separately; hiring a tour guide does not mean that you have obtained a ticket.

Xiamen and Southern FujianCan a one-day English tour guide in Xiamen visit Gulangyu Island and Jimei at the same time?

It can be discussed, but waiting for the boat, walking to the island, inter-district transfers and rest need to be included in the time. If you want to have an in-depth explanation of architecture and overseas Chinese, it is often more appropriate to reduce the area by one area. You cannot just schedule according to the number of points on the map.

Xiamen and Southern FujianWhen looking at Tulou from Xiamen, how do you differentiate between Nanjing and Yongding?

They are different destination areas with different specific building groups, connections and accommodation arrangements. First confirm the settlement you want to see and the starting point, and then compare the transportation and theme. Do not regard "Fujian Tulou" as a point without distance.

Xiamen and Southern FujianWhat kind of Maritime Silk Road content can a French or German-speaking tour guide in Quanzhou tell you?

Special topics can be proposed around religious buildings, ancient bridges, ports, production and urban governance. The specific scenic spots, language expression and data preparation should be checked; a certain itinerary should have a clear main line of issues, and the goal should not be to visit all heritage sites.

Xiamen and Southern FujianCan I take photos or enter Quanzhou religious sites at will?

On-site signage, religious activities and management requirements should be respected. Obtain consent before photographing individuals or entering residents or private spaces; site rules cannot be ignored just because a tour guide is arranged.

Fuzhou and PingtanCan the Japanese tour guide in Fuzhou talk about the Three Lanes and Seven Alleys to communicate with China and Japan?

Interests in people, tea and communication history can be brought up, but the explanation should be based on specific materials and places. Confirm the person's knowledge and Japanese language proficiency when making an appointment, and do not substitute a general "same origin" story for a verifiable history.

Fuzhou and PingtanDo I need to buy tickets for all the houses in Fuzhou Three Lanes and Seven Alleys?

It is not necessary to enter them all by default. Select relevant houses or exhibitions according to your interests, and check the opening and ticketing one by one. Neighborhood observation and indoor tour are different experiences, and the value of the trip is not measured by the number of tickets purchased.

Fuzhou and PingtanIs it suitable to travel between Fuzhou and Pingtan in one day?

This should be judged based on the meeting point, driving distance, weather and what you wish to stop at. If you want to go deep into the alleys and shipyards, but also want to see the coast easily, you should usually reduce the area or arrange it separately, and do not regard the connection as time-consuming.

Fuzhou and PingtanCan watching Blue Tears in Pingtan be written as a guaranteed project?

No. Natural phenomena are affected by conditions and cannot be guaranteed to appear. The base itinerary should focus on the coast, communities and culture, while adhering to weather, access and maritime safety requirements.

Wuyi Mountain and Rock TeaCan Wuyishan English-speaking tour guide not arrange mountain climbing?

You can discuss light physical routes and choose content around valleys, tea and humanities. Suitability for specific trails, water sports and continuous walks should be checked with the opening of the day based on the guest's ability.

Wuyi Mountain and Rock TeaWhat should I do after the Jiuqu River Bamboo Rafting is stopped?

Comply with operator and official safety requirements before discussing alternative content, ticket refunds and service fees. Weather alternatives should be stated in advance and you should not enter closed areas because of a booked trip.

Wuyi Mountain and Rock TeaWhat is the difference between a Japanese tea culture experience and a shopping store?

The experience should have clear learning objectives, content, duration and cost, and should not be conditional on the purchase of tea. Tour guides should not package sales activities as cultural visits, nor should they make promises about medical effects or investment value.

Wuyi Mountain and Rock TeaWhen explaining rock tea in German, can you introduce "curing diseases and maintaining health"?

Tea culture explanations can introduce the environment, varieties, techniques, flavors and history. Tea should not be promoted as a product for treating diseases. Questions about medical conditions and medication should be consulted by a medical professional.

Wuyi Mountain and Rock TeaWhen visiting a tea garden in Wuyi Mountain, can you definitely see the entire process of tea making?

Not guaranteed. Seasons, production schedules, site reception and opening conditions can affect visible processes. When making a reservation, state what you want to learn and confirm whether it is actual production observation, demonstration or tasting explanation.

Families and AccessibilityWill Korean-speaking family guides take care of children for parents?

Tour guides provide guidance and coordination within the agreed scope and do not automatically assume independent custody responsibilities. The caregiving responsibilities, gathering rules and emergency contact of parents or organizers should be clarified in advance, and guided tour services cannot be regarded as child care.

Families and AccessibilityAre all Fujian ancient buildings accessible to wheelchairs, walkers and strollers?

There are no guarantees. The conditions of steps, thresholds, slopes, docks and toilets are different. It is necessary to confirm point by point based on specific equipment, user abilities and destinations, and prepare alternative activities.

Families and AccessibilityCan children and the elderly walk together on the same route as young people?

Tolerable arrangements for walking, steps, breaks and meals should be agreed together. If necessary, reduce the number of seats, use transfers or grouping; do not ignore the status of guests on the grounds of catching up on the itinerary.

Families and AccessibilityCan vegetarianism and food allergies be mentioned on the same day only?

Ingredients and methods should be explained as early as possible and checked with the specific restaurant. Vegetarians, religious diets, allergies and tastes are different. Tour guides can help communicate, but they cannot guarantee that they are completely free of allergens just based on the name of the dish.

Service and feedbackWho provides the tour guide in the case of reception of foreign guests?

This column has been updated to include four types of real foreign guest reception cases from Germany, France, the United States, and Japan. The tour guides are all provided by Fujian Tour Guide Network. The background of the event refers to public reports, and the organizer, team undertaker and tour guide provider provide separate explanations.

Service and feedbackCan the event reports in the case be regarded as tourists’ evaluation of this site?

No. Activity reports are used to explain the background and itinerary of the activity, and do not equal tourists' evaluation of the tour guide services of this site. Feedback from real tourists requires separate authorization and verification of specific services, and does not package dialogue, pictures or event reports into ratings and recommendations.

Service and feedbackHow do you provide an honest review after your trip that can be made public?

Provide the corresponding travel dates, services and facts, and clarify whether you agree to be disclosed, wish to remain anonymous, and what content is allowed to be displayed. Check authorization and necessary desensitization before making it public, and do not use private chats directly as advertising materials.

Service and feedbackIf you are not satisfied with the explanation or language communication, how should you give feedback?

Explain the date, route, service language, agreement and actual differences, save communication records and contact the person in charge. The handling should check the facts and the contract, explain the follow-up plan, and do not delete the negative review instead of solving the problem.

Service and feedbackCan I still contact the tour guide for free activities after the trip?

The end time of the service, the start and end of free activities, the meeting point and emergency contact information should be clearly stated. The tour guide maintains contact within the agreed service scope; escorts, medical transportation or additional time periods beyond the scope need to be coordinated separately.

Service and feedbackCan the website guarantee that all requests for foreign language tour guides will be completed immediately?

No. City, language, topic and date all affect supply. You can submit your requirements first and check the candidates. We do not use web page exposure, search results or online consultation as a substitute for formal service confirmation.

Communication and PrivacyCan you organize English and Japanese plans for your work or school?

You can put forward text plan requirements and explain the objects, goals, languages, days and results requirements. The cost, scope of documents, number of revisions, and actual teaching or reception personnel should be clearly stated before confirmation, and the sample program should not be regarded as a signed project.

Communication and PrivacyWill the certificate information be put into the website case?

Cases should not disclose passports, visas, personal addresses, contact details and unauthorized identity information. If real service records need to be released, explicit authorization should be obtained and necessary desensitization should be done; simulation cases do not use real passenger information.

Communication and PrivacyOnline consultation or copy request text has the booking been completed?

No. Consultation is used to organize needs; copying or generating a draft email will not automatically lock the tour schedule, nor does it equal payment. Subject to written confirmation of personnel, scope, fees and cancellations.

72 FAQs in total. For ticketing, opening and weather information, please refer to the official announcement of the travel date.

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