First listen to the needs clearly, and then arrange the route, tour guide and details clearly. The following six steps apply to individual, family, small group and group receptions; additional study and training courses, safety and organizational materials.
01 / Explain your starting point
Tell us the city or interest, date and total number of days, number of people and age group, required language, arrival and departure stops and approximate budget. If you already have a car, hotel or tickets, please explain them together to avoid duplication of arrangements.
If you don’t have a direction yet, you can choose a line of interest from “Cultural Slow Tour in Xiamen and Quanzhou”, “Landscape Tea Tour in Wuyi Mountain”, and “City and Coastal Combination of Fuzhou and Pingtan” instead of cramming all the cities into your schedule first.
02 / Design a route together
Put daily transportation, walking, explanations, meals and rest on the same timetable. The elderly, children and physical differences will affect the movement route, and overcrowded attractions will no longer be arranged on cross-city days.
Please check reservation requirements for island tours, bamboo rafts, museums and teaching venues; if natural landscapes, performances and intangible cultural heritage experiences are affected by weather or venue, alternative plans will be explained.
03 / Confirm quotation and agreement in writing
Confirm the tour guide service length, language, meeting location, whether transportation and tickets are included, and whether meals and accommodation are extra. Terms such as overtime, cross-district work, holidays, cancellation and rescheduling should be stated one by one, and no "all inclusive" should be used in place of details.
If we arrange a shopping-store stop, compensation is CNY 5,000 per traveller.
04 / Pre-departure checklist
Confirm the tour guide’s name, professional verification method, contact information, collection time, ticketing voucher and weather on the day. Prepare walking shoes, rain gear, sun protection and personal items.
The research team also checks the academic period, course schedule, task list, personnel division of labor, insurance and emergency plan; the training team also checks the course content, venue, teachers and bill caliber.
05 / There is explanation and care
Tour guides will carry out the tour in accordance with the agreement and will not shorten or guide shopping without authorization. Coordinate the rhythm according to the weather and team status, and set aside time for questions and observations at key points.
Please state the time, meeting place and contact information before free activities. In the event of unexpected weather, road changes, or physical discomfort, ensure safety first and then communicate and make adjustments.
06 / The journey is over, there is still an entrance for feedback
Collect feedback on explanations, time, transportation coordination, safety and service attitude. For issues that need to be verified, keep the itinerary, chat records and related tickets, and directly contact the service person in charge.
The processing flow is: registering facts, checking the records of both parties, giving a processing plan, and confirming the execution results. Complaints will not be lost due to the end of the trip.
Before you go, you can also read
Start with a bowl of fish balls and learn about Fujian through the taste
Fuzhou fish balls, noodles with flat meat, southern Fujian snacks and Hakka flavors make the dining table a part of understanding the place.
Read more →
What kind of Wuyi Mountain is hidden in a cup of rock tea?
From the mountain farm, varieties, craftsmanship to drinking, cultural experience and shopping are separated.
Read more →
When traveling with the elderly and children, arrange “ease” first
Stop less, take more breaks, and carefully check walking, steps, lunch breaks, and connections.
Read more →Still want to know more details?
Tell us the date, number of people, destination and focus, and explain the plan clearly together.